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Cookie Policy

Learn about how we use cookies and similar technologies on our platform

Last Updated: October 15, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow websites to:

  • Remember your preferences and settings
  • Keep you logged in during your visit
  • Analyze how you use the website
  • Provide personalized content and advertisements
  • Improve website performance and user experience

2. How We Use Cookies

OjjoShop uses cookies to enhance your browsing experience and provide our services effectively. We use cookies for the following purposes:

  • Essential Website Functions: To enable core website functionality
  • User Authentication: To keep you logged in and secure your session
  • Shopping Cart: To remember items in your cart across sessions
  • Preferences: To remember your language, currency, and other preferences
  • Analytics: To understand how visitors use our website
  • Security: To protect against fraud and abuse
  • Performance: To optimize website loading and functionality

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and shopping cart functionality. The website cannot function properly without these cookies.

Examples: Session cookies, authentication cookies, security cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

Examples: Google Analytics, internal analytics cookies

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.

Examples: Language preferences, theme settings, wishlist items

Marketing Cookies

These cookies track visitors across websites to display relevant advertisements. They help us show you products and offers that might interest you.

Examples: Advertising cookies, social media cookies, remarketing pixels

4. Specific Cookies Used

Below is a detailed list of cookies used on our website:

Cookie Name Purpose Duration Type
PHPSESSID Maintains user session and login state Session Essential
csrf_token Security protection against cross-site request forgery Session Essential
cart_items Stores shopping cart contents 30 days Functional
user_preferences Stores user language and display preferences 1 year Functional
_ga Google Analytics - distinguishes unique users 2 years Analytics
_gid Google Analytics - distinguishes unique users 24 hours Analytics
wishlist_items Stores wishlist items for logged-in users 90 days Functional

5. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Google Analytics

We use Google Analytics to analyze website usage and improve our services. Google Analytics uses cookies to collect information about how visitors use our site.

Payment Processors

Our payment partners (including IOTEC) may set cookies to facilitate secure payment processing and fraud prevention.

Social Media Platforms

If you share content from our website on social media, those platforms may set cookies to track this activity.

Content Delivery Networks

We use CDNs to deliver website content efficiently, which may involve setting performance-related cookies.

6. Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View cookies stored on your device
  • Delete existing cookies
  • Block cookies from specific websites
  • Block all cookies (not recommended as it may break website functionality)
  • Set preferences for accepting cookies

Browser-Specific Instructions

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions

Opt-Out Options

  • Google Analytics: Google Analytics Opt-out Browser Add-on
  • Advertising: Visit Digital Advertising Alliance for opt-out options

7. Impact of Disabling Cookies

While you can disable cookies, please note that doing so may affect your experience on our website:

  • Essential Functions: You may not be able to log in or use shopping cart features
  • Personalization: The website may not remember your preferences
  • Performance: Some features may load more slowly
  • Analytics: We won't be able to improve our services based on usage data
  • Security: Some security features may not function properly

8. Mobile App Tracking

If you use our mobile application, we may use similar tracking technologies including:

  • Device identifiers
  • App usage analytics
  • Push notification tokens
  • Location data (with your permission)

You can manage these preferences through your device settings.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Posting a notice on our website
  • Sending email notifications for major changes

10. Data Protection and Privacy

The information collected through cookies is handled in accordance with our Privacy Policy. We are committed to protecting your privacy and using your information responsibly.

Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: privacy@ojjoshop.com
  • Phone: +256 700 000 000
  • Address: Kampala, Uganda
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